Resolved -
Update - Issue Resolved
The scheduling issue we flagged earlier has now been resolved as of 4:45pm. Schedule changes in the new schedule view are saving correctly again.
Our team will be reaching out to any customers who were individually impacted to walk you through any resolution steps needed.
We apologise for the disruption and appreciate your patience while we worked through this. As always, please don't hesitate to reach out to our support team if you have any questions.
Mar 2, 17:37 AEST
Investigating -
Following today's update, we've identified an issue that may affect how schedule changes are saved in the new schedule view. Our team is already working on a fix and this is our top priority right now.
If you're not planning to make schedule changes immediately, we'd suggest waiting until we've confirmed the issue is resolved. This is the simplest way to ensure your data is unaffected.
We'll send a follow-up as soon as this is resolved. Thank you for your patience, and please don't hesitate to reach out to our support team if you have any questions in the meantime.
Mar 2, 15:59 AEST